Terms of Service

Agreement

By using phoenixwebgroup.com (the "Site") or engaging Phoenix Web Group LLC ("we", "us") for services, you agree to these Terms. Specific projects are governed by a separate written agreement or statement of work; where the two conflict, the project agreement controls.

Services

We provide custom web development, mobile app development, software development, cloud, and related technology services. Scope, timelines, deliverables, and fees are defined per project in writing before work begins.

Quotes and payment

• Quotes are valid for 30 days unless stated otherwise.
• Projects typically require a deposit before work starts, with remaining payments tied to milestones or a monthly schedule as set out in the project agreement.
• Invoices are due within 15 days. Late balances may pause work and accrue interest at 1.5% per month or the maximum allowed by law, whichever is less.
• Changes to scope are quoted and approved in writing before they are built.

Client responsibilities

You agree to provide timely feedback, content, credentials, and approvals needed to complete the work, and to ensure you have the rights to any material you give us.

Intellectual property

Upon full payment, you own the custom code, designs, and deliverables created specifically for your project. We retain ownership of our pre-existing tools, libraries, and know-how, and grant you a perpetual license to use them as part of your deliverables. Third-party and open-source components remain subject to their own licenses.

Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the project.

Warranties and support

We warrant that delivered work will materially conform to the agreed specification for 30 days after launch and will fix defects reported in that window at no charge. Ongoing maintenance and support are available under a separate plan. Except as stated, services are provided "as is" without other warranties, express or implied.

Limitation of liability

To the fullest extent permitted by law, our total liability arising from any project or use of the Site is limited to the fees you paid us for that project in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

Termination

Either party may end a project with 14 days' written notice. You will pay for work completed through the termination date, and we will hand over completed deliverables upon payment.

Site use

You may not misuse the Site, attempt to gain unauthorized access, or copy its content for commercial purposes without permission.

Governing law

These Terms are governed by the laws of the State of California. Disputes will be resolved in the state or federal courts located in Los Angeles County, California.

Changes

We may revise these Terms; the date at the top reflects the latest version. Continued use of the Site after changes means you accept them.

Contact

Phoenix Web Group LLC · Los Angeles, California · 213-654-2636